Better CX Starts Here

At SparkCX, we believe the future of customer experience is not just about AI; it’s about using AI to enhance human-to-human interactions. Contact...

In 1998, the U.S. economy was booming at $9 trillion, a little startup called Google was just emerging, and contact centers were tracking metrics...

Alright, buckle up buttercups, because we're diving headfirst into the wild, wacky world of AI in contact centers. That’s right – those helpful bots...