We provide a free proof of concept to analyze 100,000–120,000 minutes of recorded calls.

During this trial, you'll uncover valuable insights from your customer conversations, including:

• Identifying key trends in interactions
• Understanding customer sentiment at scale
• Enhancing customer experience through data-driven insights

Experience the power of our solution—effortless, insightful, and impactful.

Step 1: Planning

Before launching the proof of concept, we align on the ideal call cadence and reporting needs—adapting to your schedule for a seamless experience.

Step 2: Data Integration

We offer two non-invasive methods to ingest recorded calls:

• Automated Integration – Leverage one of our pre-built connectors to automatically bring data into PulseCX.
• Direct Upload – Securely upload .wav files from your contact center to an S3 bucket.

Step 3: Results

We continuously ingest your call data and provide weekly insights reviews, ensuring you get actionable results throughout the proof of concept.