At SparkCX, we understand the critical importance of protecting your data. By leveraging Amazon Web Services (AWS) and implementing our own robust security measures, we ensure your information is secure every step of the way.
We rely on AWS, a leader in cloud security, to host and protect your data. AWS provides:
Data Encryption: All data is encrypted in transit and at rest using AES-256 and TLS protocols.
Global Security Standards: AWS complies with leading frameworks, including SOC 2, ISO 27001, GDPR, and HIPAA, to ensure your data is handled according to the highest security standards.
Resilient Data Centers: AWS's state-of-the-art facilities provide advanced physical and digital protections.
Beyond AWS’s measures, SparkCX adds layers of protection:
Access Control and Authentication: We limit access to data through role-based permissions and multi-factor authentication (MFA).
Continuous Monitoring: Our systems work 24/7 with advanced threat detection and logging to identify and mitigate risks proactively.
Regular Audits and Testing: We conduct routine vulnerability assessments and penetration testing to identify and address potential weaknesses.
At SparkCX, we value transparency and control:
Your data is encrypted and stored securely on AWS servers
We will not use your data to train any machine learning or AI models
In the rare event of a security concern, our incident response team, in partnership with AWS’s world-class infrastructure, is ready to act swiftly and effectively to protect your data.
Your trust matters to us. If you have questions about how we safeguard your data, don’t hesitate to contact us.
