Proof of Concept

A conversational intelligence solution leveraging Amazon Web Services to transform your contact center data into actionable strategy.

The Opportunity

Experience the power of our solution—effortless, insightful, and impactful. We provide a comprehensive trial to analyze your high-volume call data.

Identify key interaction trends

Scale sentiment analysis

Data-driven CX enhancement

PoC Scope & Parameters

Audio Volume	100k – 120k Minutes
Architecture	AWS Native
Cost	Complimentary

We Make It Easy

Planning

Before launching, we align on the ideal call cadence and reporting needs—adapting to your schedule for a seamless experience.

Data Integration

Simple methods to ingest recorded calls:

Automated Integration – Pre-built connectors.
Direct Upload – Secure S3 bucket ingestion.

Results

Continuous call ingestion with weekly insights reviews, ensuring you get actionable results throughout the PoC duration.

Bonus Assessment

Free Discovery Week

Every PulseCX proof-of-concept now comes bundled with a five-day Discovery Week—a rapid assessment led by our in-house CX experts to surface raw insights.

Key Benefits:

Pinpoint cost savings & agent well-being lifts
Configuration of metrics for Day 1 visibility
First-year ROI model & 90-day action roadmap

The Outcome Faster time-to-value, clearer next steps, and a PoC tailored to your unique business objectives.