Proof of Concept

We offer a proof of concept for PulseCX, a conversational intelligence solution leveraging Amazon Web Services.  
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See It in Action

We provide a free proof of concept to analyze 100,000–120,000 minutes of recorded calls.

During this trial, you'll uncover valuable insights from your customer conversations, including:

  • Identifying key trends in interactions
  • Understanding customer sentiment at scale
  • Enhancing customer experience through data-driven insights

Experience the power of our solution—effortless, insightful, and impactful.

 

Get Started

An image of a contact center revolutionizing customer experience using AI to enhance humantohuman interactions
We Make it Easy
Step 1: Planning

Before launching the proof of concept, we align on the ideal call cadence and reporting needs—adapting to your schedule for a seamless experience.

Step 2: Data Integration

We offer simple methods to ingest recorded calls:

  • Automated Integration – Leverage one of our pre-built connectors to automatically bring data into PulseCX
  • Direct Upload – Securely upload .wav files from your contact center to an S3 bucket
Step 3: Results

We continuously ingest your call data and provide weekly insights reviews, ensuring you get actionable results throughout the proof of concept.

Limited Time Offer!
Free Discovery Week

Every PulseCX proof-of-concept now comes bundled with a five-day Discovery Week.

Discovery Week is a rapid assessment led by our in-house CX experts. While SparkCX ingests 100k+ minutes of calls and surfaces raw insights.

Benefits:

  • Pinpoints high-value opportunities for cost savings, agent well-being, and CX lifts
  • Configures PulseCX so the metrics that matter light up on Day 1
  • Delivers a first-year ROI model and a 90-day action roadmap

The result? Faster time-to-value, clearer next steps, and a PoC tailored to your unique business.